Last weekend I was in NYC visiting family and friends, and I had the chance to use Uber for the first time. In fact, I used it 6 or 7 times during the weekend, since I needed to visit various people. As compared to the normal yellow cabs, it was a glorious experience.
I had, of course, heard about Uber – see this great Econtalk interview with Mike Munger – but had not had the chance to use it out in San Diego, where I drive my own car everywhere. It turned out to be as good as everyone says it is.
First, the app gets you a car quickly. You don’t have to call a service far in advance and you don’t have to go out on the street and hail a cab. It simply comes – usually within a couple of minutes – to where you are. What is more, the app is reliable. When it tells you 3 minutes, it usually is. Further, it shows you a little map, and you can follow your cab as it approaches from a distance.